Terms of service

Yep bro — here’s the full Terms of Service with Flora Vale, your email, and 1030 E 13th Street filled in. I also removed the merchant note and cleaned up the remaining contact placeholders. Pasted markdown

TERMS OF SERVICE

OVERVIEW

Welcome to Flora Vale! The terms “we,” “us,” and “our” refer to Flora Vale. Flora Vale operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Flora Vale is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ depending on the device, screen, settings, lighting, and other factors.

We do not warrant that the appearance or quality of any products or services purchased by you will exactly meet your expectations or appear identical to images displayed online.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Flora Vale reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until Flora Vale confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Flora Vale may be unable to accommodate cancellation requests after an order has been accepted.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.

Purchases are subject to our Refund Policy.

You represent and warrant that purchases are for your own personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect when the order is placed and will be shown in your order confirmation.

Unless otherwise stated, posted prices do not include applicable taxes, shipping, handling, customs, or import charges.

Prices in our online store may differ from prices offered through other retailers or third-party platforms.

Promotions may be subject to separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases.

You represent and warrant that any credit card information you provide is accurate, that you are authorized to use the payment method, and that applicable charges will be honored.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, severe weather, supply disruptions, or other circumstances outside our reasonable control.

Once products are transferred to the shipping carrier, delivery is subject to the carrier’s handling and transportation process.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, design, selection, and arrangement, are owned by Flora Vale, its affiliates, licensors, or applicable third parties and may be protected by U.S. and international intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit material from the Services without prior written permission where required.

Flora Vale names, logos, product names, service names, designs, and slogans may be trademarks of Flora Vale or applicable licensors. Shopify names and trademarks belong to Shopify.

SECTION 7 - OPTIONAL TOOLS

You may be provided access to tools offered by third parties as part of the Services.

We may not monitor or control those tools, and access may be provided “as is” and “as available.”

Your use of third-party tools is at your own risk and discretion, and you should review the applicable third party’s terms before using them.

We may introduce new tools, features, and resources in the future. Those features will also be considered part of the Services and subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and links to websites provided or operated by third parties.

We are not responsible for evaluating or guaranteeing the accuracy, content, products, or services offered by third-party websites.

If you access third-party websites, you do so at your own risk.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Flora Vale is powered by Shopify, which enables us to provide the Services.

However, any sales and purchases made through our store are made directly with Flora Vale.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Flora Vale, including injury, damage, or loss resulting from purchased products or services.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process information relating to your access to and use of the Services in order to provide and improve its services.

Information submitted through our Services may also be transmitted to service providers or partners located in other jurisdictions where necessary to operate the store.

Please review our Privacy Policy for additional details.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for lawful business purposes.

You represent that you own or have the necessary rights to any Feedback you submit and that your Feedback does not violate applicable laws or third-party rights.

We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise inappropriate.

You may not impersonate another person or misrepresent the origin of Feedback.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change, update, or cancel orders where information is inaccurate, subject to applicable law.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to:

  • Violate applicable laws or regulations.
  • Infringe intellectual property rights.
  • Harass, abuse, threaten, or harm another person.
  • Transmit false or misleading information.
  • Send spam, phishing messages, malware, or malicious code.
  • Impersonate another person or organization.
  • Collect personal information unlawfully.
  • Interfere with the security or operation of the Services.
  • Scrape, extract, copy, or exploit the Services in unauthorized ways.
  • Circumvent security, access restrictions, CAPTCHAs, or other protective measures.

We reserve the right to suspend or terminate access to the Services if we determine these Terms have been violated.

SECTION 14 - AGENTS

This section applies to software or services that autonomously or semi-autonomously access, use, or interact with the Services on behalf of another person or entity (“Agents”).

Agents must identify themselves accurately and must not conceal or misrepresent automated activity.

Agents must not circumvent measures intended to distinguish automated activity from human activity or bypass restrictions placed on automated access.

We may limit or prevent Agent access where necessary to protect the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any portion of them, in our discretion where permitted by law.

You remain responsible for amounts properly due up to the date of termination.

Provisions that by their nature should survive termination will remain in effect, including provisions concerning intellectual property, limitation of liability, indemnification, governing law, and privacy.

SECTION 16 - DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general informational purposes.

Except as expressly stated by Flora Vale or required by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim implied warranties or conditions, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions may not permit certain warranty exclusions, so these provisions may not apply to you in full.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Flora Vale, its partners, officers, employees, affiliates, contractors, service providers, licensors, and applicable Shopify entities will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through them.

This includes, where permitted by law, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.

Nothing in these Terms excludes liability that cannot legally be excluded.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Flora Vale, Shopify, and our applicable affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, liabilities, damages, or reasonable legal expenses arising from:

  1. Your breach of these Terms.
  2. Your violation of applicable law.
  3. Your violation of another person’s rights.
  4. Your misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and otherwise severed from the Terms.

The remaining provisions will continue in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision under these Terms will not constitute a waiver of that right or provision.

These Terms, together with policies posted on our website, constitute the agreement governing your use of the Services and supersede prior communications or agreements relating to the Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without prior written consent where required.

Flora Vale may transfer or assign its rights and obligations where permitted by law.

SECTION 22 - GOVERNING LAW

These Terms of Service and separate agreements through which we provide Services will be governed by and interpreted under the applicable laws of the jurisdiction in which Flora Vale is headquartered, subject to any mandatory consumer protection laws that apply to you.

SECTION 23 - HEADINGS

Headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of the Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You may review the current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace portions of these Terms by posting updates to our website.

Where required by law, we will provide notice of material changes.

Your continued use of the Services following the effective date of updated Terms constitutes acceptance of those Terms where permitted by law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Trading Name: Flora Vale
Email: alextradezze@gmail.com
Business Address: 1030 E 13th Street
Business Phone Number: Not publicly listed
Business Registration Number: Not applicable
VAT Number: Not applicable